The toilets at Waterloo station are to be revamped and will now include a new gender-neutral facility to improve inclusivity.

The project will involve creating a balanced number of female and male facilities, along with extra baby changing areas and improved access will also be created to make it easier for people with reduced mobility, the elderly and people using pushchairs.

Concept image for the gents toilets (c) Network Rail

Cem Davis, Network Rail’s London Waterloo station manager confirmed that the refurbishments will start in a couple of weeks time and last until this summer.

While the work is being carried out, alternative toilet facilities will be available at The Sidings – accessed via the staircase by platform 19 and via the lift opposite platform 24 and at the taxi cab road by exit 3 from the station (about the middle of the concourse). To create space for the temporary toilets, some of the cycle storage facilities on Cab Road will temporarily be removed until summer 2023.

Plans are also underway to replace the 100-year-old station roof which looks over the main station concourse, as well as improve customer information systems and add some more stores.

Mark Killick, Network Rail’s Wessex route director, said: “We’re looking forward to carrying out a wide programme of improvements at Waterloo station to enhance the overall passenger experience, due for completion in spring 2025.

“We know that the station needs some love which is why we want to invest and improve the facilities which passengers regularly use. As well as this, we want to provide a lighter and brighter feel to the main station concourse which is why we’re replacing and reglazing the roof panels.”

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9 comments
  1. Floaty says:

    Hope they do a good job like the toilets they did at Victoria station, they’re really good now!

  2. Calmarie Bonnie says:

    I hope separate male and female toilets are in addition to absurd ‘neutral’ ones. You know, to obey the law. Females do not want to walk near men at urinals or in stalls. Just nope.

    • ianVisits says:

      No need to rely on hope – just read the article to find out.

    • Maurice Reed says:

      You can’t have been to Belgium then. There are toilets which are mixed so women and men use the same traps and you pass the urinals to get to them 🤣🤣 Believe me it is quite a surprise the first time you are having a pee and women are walking past you! 😨😨

    • Jake says:

      So I presume you never use the ‘neutral’ toilets on aeroplanes, trains, most coffee shops, etc., seeing as they’re so ‘absurd’ and seemingly offensive to you? I hope you have a strong bladder!

    • Jen says:

      I’ve had a gender neutral loo at home for decades and it works out okay. But at a pinch you could have a separate room for urinals or just do away with them and have cubicles anyone can use.

  3. Tony says:

    Who ever did the loos at Liverpool St needs to be sacked. Very cheap job, hand dryers never work properly and are located so you block other people using the sink.

  4. Craig says:

    The current toilets at Waterloo are really bad. Good to see that it’s being rectified.

  5. Philip Mernick says:

    Waterloo’s toilets are somewhat dingy but at least there are a lot of them. Compare that with Stratford which, at the height of the pandemic, had more passengers than Waterloo! Most times they have zero toilets. Is anything going to be done?

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