The TSSA rail union is set to ballot members working as Customer Service Managers (CSM) at the London Underground in a dispute about changes to working practices.
The union said that the ballot comes as members are concerned about London Underground’s ‘Station Changes’ proposals, which the union says will reduce the number of staff, changing their terms and conditions, pay and potentially work locations. The union has been to ACAS to resolve the dispute and to seek assurances regarding the proposed changes but says that the dispute was not resolved through these channels.
The outcome of the ballot is expected to be announced on 7th March, and if there will be strikes by the customer service staff.
Commenting, TSSA General Secretary Maryam Eslamdoust said, “Our members working as Customer Service Managers at London Underground are understandably fearful that the company’s proposals will lead to a downgrading of their pay and conditions.
“We will not tolerate any worsening of our members pay, terms and conditions. We have tried to resolve this issue amicably with London Underground, but their unwillingness to give our members clear reassurances about their terms and conditions has left us with no choice but to ballot for industrial action.
“I urge our members to vote yes for both strike action and action short of strike action, in this way we can send London Underground a clear message that they cannot attack our members jobs without consequences.”
Leave a Reply