Luton Airport Parkway Rail Station station | address, map, train times and news

Station Address
Luton Airport Parkway Rail Station station,
Parkway Road,
Luton
,
Bedfordshire
PostcodeLU1 3JW

Lines Served

National Rail

  • Thameslink
  • East Midlands Railway
Plan a journey from Luton Airport Parkway Rail Station to: 

Station facilities

Local travel options

Bicycles
Storage shelteredNo
Storage locationIn station forecourt
Storage spaces120
Storage CCTVYes
Car Park Station Car Park
OperatorSaba UK - www.sabaparking.co.uk/thameslink-railway
Phone number-
Web addresshttp://thameslinkrailway.com/parking
Opening hours Monday - Sunday 24 Hours a Day
Number of spaces826
Free of chargeNo
CCTV CoverageNo
Onward travel informationInformation to plan your onward journey is available in a printable format can be found here
TaxiYES
Accessible taxisYes
Impaired mobility set down / pick up points availableYes
AirportAt the front of the station.

Ticket Office

Ticket Office Monday - Friday 06:00 - 00:30 Saturday 06:30 - 00:00 Sunday 07:30 - 00:00
Opening hoursHeight adjusted ticket counter is available at this station
Height adjusted ticket office counterThis office has an induction loop
Induction loopYes
Ticket machinesThere are accessible ticket machines at this station
Accessible ticket machinesYes, from ticket machine
Collection of pre-purchased tickets
SmartcardsNo
Smartcards issuedYes, at self-service ticket machine
Smartcards top-upYes
Smartcards validatorsSmartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
Penalty fares Penalty fares apply for Thameslink 

Station Facilities

ATM MachineYes
Pay phonesCards and Coins
Pay phones type Public telephones are not accessible
Accessible public telephonesYes
Post boxYes
Public Wi-FiFind WiFi Hotspots around this station
Refreshment facilitiesYes
ShopsYes
ToiletsYes
Accessible toiletsYes
Baby changing facilitiesYes
Baby changing facilities location 
National key toiletsYes
National key toilets locationAccess to this toilet requires a Radar key.
Waiting RoomsYes
Waiting rooms locationWaiting rooms available on platforms
Waiting rooms opening hours Waiting rooms normally available when station is staffed

Disability Accessibility

Helpline Contact Booked Assistance If you need assistance with boarding and alighting from trains, navigating the station, or accessing station services, please let us know at least 24 hours before you plan to travel, so we can make sure staff are available. You can book assistance quickly and easily online, or give us a call: Online at: www.thameslinkrailway.com Telephone: 0800 058 2844 Textphone: 0800 138 1018 SMS Text*: 07860 034 269 Email: [email protected] Our assisted travel helpline is open every day from 7.00am to 10.00pm, except on Christmas Day. * SMS text service available at following times Monday to Friday – 7am to 8pm, Saturday – 7am – 3:30pm, Sunday – 8am to 4:30pm for queries. Please use other options for bookings and more complex queries. If you are departing from this station and have booked assistance, please report to the Ticket Office or Gateline 20 minutes before your train is due to leave. Your assistance will be provided by station staff. Please note that Thameslink train services at this station do not have on-board staff able to provide assistance. Unbooked Assistance We can provide a platform-train ramp at this station at all times trains are running, whether or not you have booked assistance. To request use of a ramp please speak to station staff or use the Help Points on platforms. For other types of unbooked assistance, station staff will provide this to disabled and older people wherever reasonably practicable, and as soon as possible (there may be a delay in providing assistance as staff may have other duties).
Assisted travel Monday - Sunday 07:00 - 22:00 The assisted helpline is not available on Christmas Day.
Helpline opening hoursYes
Staff help available Staff help available at all times trains are running.
Ramp for train accessYes
Step free access coverageYes
Step free access noteThis station has step-free access to all platforms.
Wheelchairs availableYes



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