Customer Help Points
Help point avaiable on platform 1.
Waiting room location
Heated waiting rooms on both platforms
Toilets location
The toilets including accessible (radar key) toilets are on platform 1
Car Park
Car parking spaces
147 spaces
Accessible spaces
4 spaces
Cycle Storage
Cycle storage capacity
80 spaces
Cycle storage type
Covered
Accessibility
Description
This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away.