London Fenchurch Street station | address, map, train times and news

Which London travel zone is London Fenchurch Street station in?

London Fenchurch Street is in London TravelZone: 1

Station Address
London Fenchurch Street station,
Fenchurch Place,
PostcodeEC3M 4AJ

Lines Served

National Rail

  • C2c
Plan a journey from London Fenchurch Street to: 

Station facilities

Local travel options

Car Park Aldgate Bus Station. Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available here  
Onward travel information The Taxi rank is immediately outside the main entrance on Fenchurch Street.
Taxi Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
Accessible taxisYes
Impaired mobility set down / pick up points available Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.
Metro London Underground (Circle Line and District Line) at Tower Hill - 200m from the Tower Hill exit London Underground (Metropolitan Line, Circle Line) at Aldgate - 300m from Fenchurch Place exit. Docklands Light Railway at Tower Gateway - 300m from the Tower Hill exit.
Airport London City Airport - Docklands Light Railway from Tower Gateway
Port Thames Clippers from Tower Millennium Pier near the Tower of London - Service RB2 

Ticket Office

Ticket Office Monday - Friday 05:45 - 21:40 Saturday 05:45 - 21:40 Sunday 07:15 - 21:40
Opening hours Ticket machines which facilitate ticket collection are situated on the main concourse and at the Tower Hill entrance to the station
LocationHeight adjusted ticket counter is available at this station
Height adjusted ticket office counterEvery ticket office counter has been lowered at this station
Height adjusted ticket office counter noteThis office has an induction loop
Induction loopYes
Ticket machinesThere are accessible ticket machines at this station
Accessible ticket machinesYes, from either ticket office or self-service ticket machine
Collection of pre-purchased tickets
Get Oyster cards hereYes, at ticket machine
Top-up Oyster pay as you go hereYes
Use Oyster Pay as you go here
Smartcards issuedYes, at self-service ticket machine
Smartcards top-upYes
Smartcards validators For additional details on 'c2c Smart' please visit or pick up a leaflet at the station. 
Penalty fares Penalty fares apply for c2c 
London fare zoneZone 1

Station Facilities

ATM MachineLocated on main concourse
Bureau de ChangeYes
Pay phonesYes
Pay phones typeCards and Coins
Accessible public telephones Located on main concourse
Post boxYes
Public Wi-FiOutside the station
Refreshment facilitiesYes
Type of shops availableYes
ToiletsCoffee shop, public house/bar, food outlet (Seating available)
Toilets LocationYes
Accessible toiletsWide range of shops
Baby changing facilitiesYes
Baby changing facilities location The toilets are located by the lifts at the left hand side of the Main Entrance to the station. The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station. These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
National key toiletsYes
National key toilets locationYes
Waiting Rooms 
Waiting rooms locationYes
Waiting rooms opening hoursThere is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance by using the station help point next to the disabled toilet.

Disability Accessibility

Helpline Contact03457 44 44 22
Assisted travel It is preferred if mobility assistance is booked in advance and can be booked before travel by ringing 03457 44 44 22. 
Helpline opening hours Monday - Sunday 24 Hours a Day
Staff help availableYes
Staff help available opening times Help is available at the Rail Information Point on the main concourse, station help points, ticket office or from any member of staff. It is preferred if Mobility Assistance is booked in advance and can be booked before travel by ringing 03457 44 44 22  
Ramp for train access Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 22:00 Good Friday,New Years Day,Easter Monday,Spring Bank,August Bank Holiday (Scotland) 06:00 - 20:00 Except Christmas Day and Boxing Day
Step free access coverageYes
Step free access noteYes
Wheelchairs available The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.
Nearest station with more facilities CRS Code Yes
Nearest station notes London Liverpool Street; London Bridge; London Cannon Street; London Blackfriars; 

Map of London Fenchurch Street station station

map of London Fenchurch Street station

Places to visit near London Fenchurch Street Station

1. Tower of London
2. HMS Belfast
3. Tower Bridge
4. Bank of England Museum
5. London City Hall

6. Whitechapel Gallery
7. Bishopsgate Institute
8. Royal Pharmaceutical Society Museum
9. London Mithraeum

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