London Waterloo station – address, train times, maps, news

Customer Help Points

Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse., Staffed information points are located on the main concourse until 21:00 daily.  , A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100), Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse., Staffed information points are located on the main concourse until 21:00 daily.  , A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100), Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse., Staffed information points are located on the main concourse until 21:00 daily.  , A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100)

Waiting room?

no

Waiting room location

All platforms are partially or fully covered with a canopy.

Toilets?

no

Toilets location

The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.

Baby change room

Yes

Cash Machines (ATMS)?

4

Car parking spaces

27 spaces

Accessible spaces

2 spaces

Cycle storage capacity

573 spaces

Cycle storage type

Uncovered

Cycle storage CCTV

Yes

Description

There is step free access from the main concourse to all platforms, shops and facilities.

Lifts

1