Newcastle Rail Station station | address, map, train times and news

Station Address
Newcastle Rail Station station,
Neville Street,
Tyne & Wear
PostcodeNE1 5DL

Lines Served

National Rail

  • Scotrail
  • Northern Rail
  • London North Eastern Railway
  • First Transpennine Express
  • Cross Country
Plan a journey from Newcastle Rail Station to: 

Station facilities

Local travel options

Storage shelteredYes
Storage locationPlatform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
Storage spaces122
Storage CCTV 28 stands accommodating 56 cycles
Car ParkYes
Operator Long Stay Car Park
AddressLondon North Eastern Railway
Note - -
Opening hours For a map of how to get to the car park, please click here.
Number of spaces Monday - Sunday 04:00 - 23:00
Accessible car park equipment454  with 17 accessible spaces available
Free of chargeParking is chargeable for all vehicles. Weekday Off Peak rates are applied from 10:00. 
Daily rateWheelchair users may require assistance using car park equipment at this station 
Off peak rateNo
Saturday rate£17.00
Sunday rate£7.50
Weekly rate£8.00
Monthly rate£8.00
3 Monthly rate£75.00
Annual rate£277.00
CCTV Coverage£712.00
Car Park£2130.00
Operator Long Weekend rate £23 Friday to Monday, you must exchange your car park entry ticket at the Travel Centre before leaving on your outward journey otherwise normal rates are payable.  
Opening hoursShort stay
Number of spacesLondon North Eastern Railway
Free of charge Entrance is at west side of Station Portico Follow the Signs to the entrance via Bewick Street
Hourly rate
CCTV Coverage27  with 3 accessible spaces available
Onward travel information The short stay car park has 20 normal spaces 3 accessible spaces 4 drop off/ pick up and 4 motorcycle spaces  
Taxi Short Stay Car Park, first twenty minutes free of charge.
Impaired mobility set down / pick up points availableNo
Port Information to plan your onward journey is available in a printable format here

Ticket Office

Ticket OfficeYes
Opening hours Monday - Friday 05:00 - 21:20 Saturday 05:00 - 21:20 Sunday 07:30 - 21:20 Advance tickets, reservations and Railcards are only available during the following hours: Monday - Friday 08:00 - 1900 Saturday 08:00 - 19:00 Sunday 09:45 - 19:00
Location Adjacent to Platform 12
Height adjusted ticket office counterHeight adjusted ticket counter is available at this station
Height adjusted ticket office counter note Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Induction loopThis office has an induction loop
Ticket machinesYes
Accessible ticket machinesThere are accessible ticket machines at this station
Accessible ticket machines note Accessible machine are located on the main concourse 
Collection of pre-purchased ticketsYes, from either ticket office or self-service ticket machine
Smartcards issuedNo
Smartcards top-upYes, at self-service ticket machine
Smartcards validatorsYes

Station Facilities

ATM MachineYes
First class Lounge Located South end of Platform 3 Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges Tickets Accepted Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train Any First Class Open ticket valid for travel on the London North Eastern Railway route London North Eastern Railway First Advance (routed LNER /LNER & connections) London North Eastern Railway First Class Reader Offer (routed LNER /LNER & connections) London North Eastern Railway Rewards First Class Leisure Single (routed LNER / LNER & connections) London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER/LNER& connections) Inclusive Tour Tickets (Superbreaks etc) Weekend First Restricted tickets All First Class tickets valid only on other train operators, including Caledonian Sleepers   Facilities Toilets / Meeting rooms, TV, newspapers Refreshments Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Yes Showers No
First class Lounge opening hours Monday - Friday 06:15 - 21:00 Saturday 06:15 - 17:00 Sunday 10:00 - 21:00
Pay phonesYes
Pay phones typeCards and Coins
Accessible public telephones Platform 3
Post boxYes
Public Wi-FiOutside the station
Refreshment facilitiesYes
ShopsFind WiFi Hotspots around Newcastle station
Type of shops availableYes
ToiletsCoffee shop Food vending machine Public House/Bar Food outlet (Seating available)
Toilets LocationYes
Accessible toilets Paperchase, WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Ugots, Pumpkin Cafe and ATM Coffee.
Baby changing facilitiesYes
Baby changing facilities locationThe toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4.
National key toiletsYes
National key toilets locationYes
Waiting RoomsYes
Waiting rooms opening hoursThe National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3/4.

Disability Accessibility

Staff help available Assistance meeting point is Customer Information Point in main concourse
Staff help available opening times Monday - Friday 04:00 - 00:15 Saturday 04:00 - 23:30 Sunday 07:00 - 00:15
Ramp for train accessYes
Step free access coverageYes
Step free access note Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4, access to platforms 5-8 is via a steep ramp.  
Wheelchairs availableYes
Wheelchairs available open hours Monday - Sunday 04:30 - 02:00

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