Great Malvern Rail Station station | address, map, train times and news

Station Address
Great Malvern Rail Station station,
Station Approach,
Malvern
,
Worcestershire
PostcodeWR14 3AL

Lines Served

National Rail

  • Great Western Railway
  • West Midlands Trains
Plan a journey from Great Malvern Rail Station to: 

Station facilities

Local travel options

Bicycles
Storage shelteredNo
Storage spaces14
Storage CCTVYes
Car Park Station Car Park
OperatorIndigo
Phone number0330 1235 247
Address - -
Email addresscustomersupport.uk@parkindigo.com
NoteWebsite: https://uk.parkindigo.com/en/west-midlands-trains
Opening hours Monday - Friday 24 Hours a Day Saturday 24 Hours a Day Sunday 24 Hours a Day
Number of spaces122  with 4 accessible spaces available
Accessible car park equipmentParking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Free of chargeWheelchair users may require assistance using car park equipment at this station 
CCTV CoverageNo
Onward travel informationNo
Taxi Information to plan your onward journey is available in a printable format here
Accessible taxis Smiths 01684 568686
Impaired mobility set down / pick up points available Accessible taxis are not available

Ticket Office

Ticket OfficeYes
Opening hours Monday - Friday 06:00 - 17:00 Saturday 07:00 - 14:00 Sunday Closed None
Location On platform towards Worcester
Height adjusted ticket office counterHeight adjusted ticket counter is not available at this station
Induction loopThis office has an induction loop
Ticket machinesYes
Accessible ticket machinesThere are no accessible ticket machines at this station
Collection of pre-purchased ticketsYes, from ticket machine
Smartcards
Smartcards issuedNo
Smartcards top-upNot possible at this station
Smartcards validatorsNo

Station Facilities

ATM MachineNo
Pay phonesYes
Pay phones typeCards and Coins
Accessible public telephones Public telephones are not accessible
ToiletsYes
Toilets LocationThe toilets are located in the Booking Hall (shared facility for Ladies and Gents). The accessible toilets (non-RADAR) are located in the Booking Hall. All toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Accessible toiletsYes
Baby changing facilitiesNo
National key toiletsYes
National key toilets locationThe accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting RoomsYes
Waiting rooms opening hours

Disability Accessibility

Helpline Contact Monday - Sunday 08:00 - 22:00
Helpline opening hoursYes
Staff help available This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).   Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Staff help available opening times Monday - Friday 06:00 - 17:00 Saturday 07:00 - 14:00
Ramp for train accessYes
Step free access coverageYes
Step free access note Level access to Birmingham platform and booking hall - also level via side gate. Step-free access to Hereford platform (platform 2) via slope. Access between platforms via subway with 23 steps down and up or step-free route via street - long distance including pavement. Handrail on one side only for part of subway. No handrail on ramp leading to Hereford platform. Small car parks on both sides of station. Additional side gate to Hereford platform.
Wheelchairs availableNo

Map of Great Malvern Rail Station station station

map of Great Malvern Rail Station station

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