Cheltenham Spa Rail Station station | address, map, train times and news

Station Address
Cheltenham Spa Rail Station station,
Queens Road,
PostcodeGL51 8NP

Lines Served

National Rail

  • Transport For Wales
  • Cross Country
  • Great Western Railway
Plan a journey from Cheltenham Spa Rail Station to: 

Station facilities

Local travel options

Storage shelteredYes
Storage locationPlatform 1 and car park
Storage spaces134
Storage CCTV Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
PlusBike (cycle hire)Yes
Car ParkCompass Holidays 01242 250 642 located on platform
Operator Station Car Park
Phone numberAPCOA Parking (UK) Limited
Address0345 165 2030
Web address Queens Road Cheltenham Gloucestershire GL51 8NP
Opening hours
Number of spaces Monday - Friday 24 Hours a Day Saturday 24 Hours a Day Sunday 24 Hours a Day
Accessible car park equipment178  with 3 accessible spaces available
Free of charge Parking is free for valid blue badge holders. 
Daily rateWheelchair users can use car park equipment at this station unaided 
Weekly rate Accessible ticket machine in the car park.
Monthly rateNo
3 Monthly rate£5.20
Annual rate£23.00
CCTV Coverage£81.00
Onward travel information£222.00
Accessible taxisNo
Impaired mobility set down / pick up points available Information to plan your onward journey is available in a printable format here

Ticket Office

Ticket Office Monday - Friday 05:45 - 20:15 Saturday 05:45 - 19:15 Sunday 09:00 - 20:15
Opening hoursIn ticket hall and on Bristol bound platform
LocationHeight adjusted ticket counter is not available at this station
Height adjusted ticket office counterThis office has an induction loop
Induction loopYes
Ticket machinesThere are accessible ticket machines at this station
Accessible ticket machinesYes, from ticket machine
Collection of pre-purchased tickets
Smartcards issuedNo
Smartcards validatorsSmartcard Accepted
Penalty fares Penalty fares apply for Great Western Railway 

Station Facilities

ATM MachineYes
Pay phonesCards and Coins
Pay phones typePublic telephones are not accessible
Accessible public telephonesYes
Public Wi-FiConnect to "GWR Free Station WiFi"
Refreshment facilitiesYes
Toilets LocationThe toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible toiletsYes
Baby changing facilitiesYes
Baby changing facilities location 
National key toiletsYes
National key toilets locationThe National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543.   Fax: 01395 222088. Email: [email protected]
Waiting RoomsYes
Waiting rooms opening hours Monday - Friday 05:00 - 01:35 Saturday 05:00 - 23:35 Sunday 06:00 - 00:00

Disability Accessibility

Staff help availableYes
Staff help available opening times Monday - Sunday 05:00 - 01:00 Monday - Friday Closed Saturday Closed Sunday Closed
Ramp for train accessYes
Step free access coverageYes
Step free access noteAccess ramps steeper than 1:12 gradient but staff assistance available.
Wheelchairs availableYes

Map of Cheltenham Spa Rail Station station station

map of Cheltenham Spa Rail Station station

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