Cardiff Queen Street Rail Station station | address, map, train times and news

Station Address
Cardiff Queen Street Rail Station station,
Station Terrace,
PostcodeCF10 4EY

Lines Served

National Rail

  • Transport For Wales
Plan a journey from Cardiff Queen Street Rail Station to: 

Station facilities

Local travel options

Storage shelteredNo
Storage location to the right of the station front 
Storage spaces10
Storage CCTVYes
Car ParkNo
Onward travel information Limited service from stop outside station Mondays to Fridays
Impaired mobility set down / pick up points availableNo

Ticket Office

Ticket Office Monday - Friday 07:00 - 20:00 Saturday 08:00 - 21:00 Sunday 10:00 - 17:30
Opening hours Near the main entrance
LocationHeight adjusted ticket counter is available at this station
Height adjusted ticket office counterThis office has an induction loop
Induction loopYes
Ticket machinesThere are accessible ticket machines at this station
Accessible ticket machines The ticket machines are near the main entrance and accept credit / debit cards and cash.
Accessible ticket machines noteYes, from either ticket office or self-service ticket machine
Collection of pre-purchased tickets
Smartcards issuedNot possible at this station
Smartcards top-upNo
Smartcards validatorsMore information about Penalty fares

Station Facilities

ATM MachineYes
Pay phonesCards and Coins
Pay phones typeYes
Refreshment facilitiesCafé on platforms 3/4 and cold drinks and confectionery vending machine on platform 3.
Toilets LocationThe toilets are located on Platform 4. The National key toilets are located on the Main Concourse to the right of the Ticket Office; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Accessible toiletsYes
Baby changing facilitiesNo
National key toiletsYes
Waiting RoomsYes
Waiting rooms location Seating area in the café on platforms 3/4. 
Waiting rooms opening hours Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:30 - 00:00 Sunday 08:00 - 23:00

Disability Accessibility

Helpline Contact Monday - Sunday 08:00 - 20:00
Helpline opening hoursYes
Staff help availableHelp provided by on train staff outside staffing hours.
Staff help available opening times Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:30 - 23:59 Sunday 08:00 - 23:00
Ramp for train accessYes
Step free access coverageYes
Step free access note Platforms 1 to 5 are all accessible by lift.
Wheelchairs availableNo

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