West Hampstead Thameslink station | address, map, train times and news

Which London travel zone is West Hampstead Thameslink station in?

West Hampstead Thameslink is in London TravelZone: 2

Station Address
West Hampstead Thameslink station,
Iverson Road,
West Hampstead
Greater London
PostcodeNW6 2RB

Lines Served

National Rail

  • Thameslink
Plan a journey from West Hampstead Thameslink to: 

Station facilities

Local travel options

Storage shelteredNo
Storage locationTop of stairs by Platform 1
Storage spaces42
Storage CCTVYes
Car ParkNo
Onward travel informationInformation to plan your onward journey is available in a printable format can be found here
Accessible taxisNo
Impaired mobility set down / pick up points availableYes

Ticket Office

Ticket Office Monday - Friday 06:15 - 19:30 Saturday 06:45 - 20:00 Sunday 07:40 - 17:15
Opening hoursHeight adjusted ticket counter is not available at this station
Height adjusted ticket office counterThis office has an induction loop
Induction loopYes
Ticket machinesThere are accessible ticket machines at this station
Accessible ticket machinesYes, from ticket machine
Collection of pre-purchased tickets
Get Oyster cards hereYes, at ticket machine
Top-up Oyster pay as you go hereYes
Use Oyster Pay as you go hereYou can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Smartcards issuedNo
Smartcards validatorsYes
Penalty faresSmartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
London fare zone Penalty fares apply for Thameslink 

Station Facilities

ATM MachineATM located in station entrance
Public Wi-FiYes
Refreshment facilitiesFind WiFi Hotspots around this station
Type of shops availableYes
ToiletsWHSmith store available in ticket hall
Accessible toiletsYes
Baby changing facilitiesYes
National key toiletsNo
Waiting RoomsNo
Waiting rooms locationYes
Waiting rooms opening hoursWaiting room available on platform 1

Disability Accessibility

Helpline Contact Booked Assistance If you need assistance with boarding and alighting from trains, navigating the station, or accessing station services, please let us know at least 24 hours before you plan to travel, so we can make sure staff are available. You can book assistance quickly and easily online, or give us a call: Online at: www.thameslinkrailway.com Telephone: 0800 058 2844 Textphone: 0800 138 1018 SMS Text*: 07860 034 269 Email: [email protected] Our assisted travel helpline is open every day from 7.00am to 10.00pm, except on Christmas Day. * SMS text service available at following times Monday to Friday – 7am to 8pm, Saturday – 7am – 3:30pm, Sunday – 8am to 4:30pm for queries. Please use other options for bookings and more complex queries. If you are departing from this station and have booked assistance, please report to the Ticket Office or Gateline 20 minutes before your train is due to leave. Your assistance will be provided by station staff. Please note that Thameslink train services at this station do not have on-board staff able to provide assistance. Unbooked Assistance We can provide a platform-train ramp at this station at all times trains are running, whether or not you have booked assistance. To request use of a ramp please speak to station staff or use the Help Points on platforms. For other types of unbooked assistance, station staff will provide this to disabled and older people wherever reasonably practicable, and as soon as possible (there may be a delay in providing assistance as staff may have other duties).
Assisted travel Monday - Sunday 07:00 - 22:00 The assisted helpline is not available on Christmas Day.
Helpline opening hoursYes
Staff help available Staff help available at all times trains are running. 
Ramp for train accessYes
Step free access coverageYes
Step free access noteThis station has step-free access to all platforms.
Wheelchairs availableYes

Map of West Hampstead Thameslink station station

map of West Hampstead Thameslink  station

Places to visit near West Hampstead Thameslink Station

1. Ben Uri Gallery
2. Fenton House and Garden
3. Burgh House and Hampstead Museum
4. Keats House
5. Brent Museum

6. London Zoo
7. Kenwood House
8. Jewish Museum London
9. Sherlock Holmes Museum

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