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“Actually, I think you’ll find” – A Purgatory of Pedants

When writing or talking about, well frankly, almost anything, lurking in the corner, a black cloud waits, the pedant is about to strike.


Two egregious PR pitches this week

Time to fire up the PR rant-o-thon, with two particularly egregious examples that I have been on the receiving end this week.


Rant time! Stupid website security questions

Poor TfL, about to get a bout of my ire, and while they are not the only miscreants in this area, what I just saw is pretty high up the rankings of poor practice.


In which I name and shame a PR agency

Among all the many PR companies that contact me, some are very good, some very bad, and most are average -- in fact, just like every industry out there, a mix of good, bad and average.


The tabloidisation of Facebook marches on

Facebook has made some more changes to how it decides what you the user will be permitted to see on its website.


Some more desperate efforts from the PR industry

It's been a fair while since I did one of these, and there has been a marked increase in exceptionally badly targetted PR and spam at this blog.


Last day of free Wi-Fi on the Underground

Launched just in time for the Olympics, Virgin's Wi-Fi service has been on of those rare tube upgrades that seems to have had a significant and immediate impact on those who use it.


Some more desperate efforts from the PR industry

Time for an email fisking… This is a selection of a few of the more egregious emails I have received over the past fortnight. Charlotte wrote: “Now we’re in the midst of the summer holiday period, we wanted to send


The Docklands Light Railway’s Drainpipe of Doom

The Docklands Light Railway recently covered up one of their bridges in a load of scaffolding and protective wrapping – which prompted me to send them a message asking a fairly specific, but quite simple question. Will the drain be


Confusing email about Olympic changes to Canary Wharf

I just received a rather badly worded email from TfL laying out what they will do at Canary Wharf tube station during the Olympics, that leaves more questions than it answers. First, here is the text of the email. I


Some Boris Bike problems

Generally speaking, I do not judge a company by the fact that something has gone wrong. That is unfair as no matter how much you spend/invest/whatever, things will still go wrong at times. It is inevitable. What I will do


Please stop describing doing something as “having an experience”

Remember the good old days when you read a blog and considered it to be, well, just reading a blog? Not any more – you are no longer permitted to be a mere external consumer of content, you are now


RMT tells station staff they shouldn’t grit platforms/ticket halls

London Underground has a bit of a tendency to put up warning signs about adverse weather the moment the slightest hint of precipitation is detected in the air, but I think we can accept that the past couple of days


Too many improvements in an email – TfL’s changing language

I noticed something last week which stood out a bit, and it happened again today, so I dug into my archive to see when it happened. What am I talking about? The weekly emails from TfL warning of dire problems


Daily Mail using my photo of Cock Lane

There is an informal badge of honour that exists amongst bloggers that marks you out as someone who has caught the eye of the mass market media, but are deemed to be too small to be of consequence. It’s the


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