Applying a monthly Oyster card this morning, and by the time I had got to work, an email was waiting to let me know my card had been updated.
How odd I thought, as it normally takes at least a day for a nominated station to be ready to credit an Oyster card, and just then, TfL announced it has upgraded its software.
In an announcement, TfL said that its now possible to collect a travelcard update within 30 minutes of buying it online, and there’s no longer a need to nominate a specific station to collect from.
By the end of autumn, the upgrade will also be expanded to allow Oyster updates to be collected directly on all 9,000 London buses.
Next month, a new TfL app will launch, allowing customers to top up their Oyster card with pay as you go credit and buy Travelcards.
Once launched, further functions will be added to the TfL app throughout 2017, including making it quicker and easier to apply for refunds for incomplete journeys, as well as viewing journey history for Contactless payments in Spring 2018.
Later this year, they will also be expanding the Mayor’s ‘Hopper fare’ to allow unlimited journeys on buses and trams within an hour. Another change will be bad news for corner shops, as bus & tram season tickets will be available to purchase online and via the app.
The upgrades form a key part of TfL’s action plan to address concerns raised in a recent London Travelwatch report into the closure of ticket offices at London Underground stations.
In order to use the new TfL app, customers will need to have an Oyster online account. Customers with a first-generation Oyster card, which were predominantly issued prior to 2010, will also need to upgrade their Oyster card to one which has a “D” in the bottom left hand corner on the back of the card.